By placing an order via the “virgodental.co.uk” website, you agree to the following terms of purchase incorporated herein by reference.
– Local currency conversions are for reference only. – Orders will not be processed until full payment has been received. – An automated confirmation email will be sent upon receipt of your order.
– Saturdays, Sundays or internally determined holiday schedules are not considered when calculating turnaround times. Shipping transit times are also excluded. – All shipping transit times are given as estimates only. – virgodental.co.uk will not be held accountable for shipping delays caused by the shipping company, the weather, or any other circumstance over which we have no direct control. – If a parcel is 'unclaimed' or returned due to an incorrectly supplied address, the buyer will be responsible for any additional re-shipping fees. – Similarly if the buyer rejects a parcel for whatever reason, they will also be responsible for any return fees incurred by the shipping carrier.
- Cancellations may be made prior to the goods being dispatched. - A refund will only be issued for orders that have been cancelled prior to receiving a shipping confirmation email. For returns, see below:
– Any item can be returned to us, unused and in its original packaging within 30 days of delivery. - Once we receive the returned items we will then arrange for the new items to be shipped out via regular post at no additional cost. - If any items arrive damaged or faulty please notify us within 48 hours of delivery to be eligible for a replacement. - Please note that original shipping charges are non-refundable.
- The recipient of any orders shipped may be subject to additional import tax, customs duty and fees upon entry into the destination country. - Additional charges for customs clearance must be fulfilled by the importer / recipient. - We have no control over these charges, nor can we predict what the amount may be. - In the event that the goods are returned to sender, we will contact the original purchaser to arrange redelivery and payment of any additional shipping fees.